You are a brand lover. You want to be in the driving seat and to impact. You want to work with a multi-cultural team where diversity is valued for what it brings – divergence of opinions that makes our life and business richer. You want to create amazing coffee moments for consumers through brands like Douwe Egberts, Jacqmotte, L’Or or Senseo. Then this job is for you.

As a Supply Chain System Specialist, you support all of the systems and processes needs/inquires of specific user groups within JDE.  You’ll take the lead in various Supply Chain system related projects. You are the go to person for questions or issues in the Quote to Cash processes and you provide solutions to increase efficiencies in our way of working. You're based in in our office in Brussels and report to the Customer Service Manager Benelux.

Your main responsibilities will be:

• You develop a complete understanding of the business processes and the end-users’ business needs. You translate these needs into functional system specifications/solutions to effectively support the business processes.
• You support end users (mainly your supply chain, customer service, logistics colleagues) on a daily basis to ensure proactive problem detection and solving to cater for business continuity
• You are the liaison between the end users and the IT operational teams.
• You are responsible for EDI tracking & monitoring of performance, both from a system point of view and from a content point of view. You work together both with internal and external stakeholders.
• You actively make suggestions on possible improvements to realize higher efficiencies and improve working methods in all processes and systems within Supply Chain and Sales & Operations Planning
• You lead & drive various supply chain projects, mainly for the Belgian supply chain team and business units, but occasionally internationally. This includes managing the overall execution and on time delivery of a project, but also milestone and resource planning. Next to that, you also participate in business & IT projects to guarantee system & business process continuity.
• You write Business Process Procedures in order to provide input to the IT development teams and serve as a basis for training material. You ensure proper training towards business partners on new/improved processes and system functionalities.
• You deliver reports, queries and data to support business intelligence, with a focus on supply chain analytics